GLOBAL NEWS & EVENTS

Thermo King SVC Announces Enhanced Thermo Gard™ Platinum Guaranteed Maintenance Program

(Minneapolis - March 19, 2009) - Thermo King SVC is pleased to introduce the enhanced Thermo Gard Platinum guaranteed maintenance program, which now includes four different levels of service and protection tailored to fit customers' needs. The enhanced Platinum program joins the Silver centralized billing program and Gold extended warranty program in Thermo King SVC's Thermo Gard family of cost and time saving service and maintenance plans.

Thermo Gard Platinum, which provides the ultimate in preventive and predictive refrigeration unit maintenance, now consists of the following four levels of protection:

  1. Platinum Premier
    • Fixed cost for easy budgeting with no surprises
    • Comprehensive program tailored to maximize uptime
    • Includes coverage for all scheduled maintenance and all unscheduled or breakdown service
    • Service performed by factory-trained technicians at any of over 200 participating dealer locations in North America
    • 24/7 access to expedited service
    • Lessens customer risk and puts the responsibility on Thermo King

  2. Platinum Essential
    • Allows customers to exchange the major component coverage of Platinum Premier for a lower cost coverage option
    • Guaranteed time and materials rates for engine, compressor, and microprocessor repairs
    • Service performed by factory-trained technicians at any of over 200 participating dealer locations in North America
    • A more economical option for older equipment coverage

  3. Platinum PM+
    • Includes full preventive maintenance service at factory recommended intervals:
        - Complete 60-point inspection
        - Oil change
        - Oil and fuel filter replacement
        - Air filter replacement
    • Includes one interim inspection annually
    • Service performed by factory-trained technicians at any of over 200 participating dealer locations in North America
    • Coverage available at a fixed cost for terms of 3 to 7 years
    • Same affordable rates regardless of equipment age

  4. Platinum PM
    • Includes preventive maintenance service at factory recommended intervals:
        - Comprehensive 60-point inspection
        - Oil change
        - Oil and fuel filter replacement
    • Coverage available at a fixed cost for terms of 3 to 7 years
    • Service performed by factory-trained technicians at any of over 200 participating dealer locations in North America
    • Same affordable rates regardless of equipment age

"The newly expanded Thermo Gard Platinum guaranteed maintenance program gives us much greater flexibility to meet each of our customers' specific needs," says Ken Hartman, manager, Thermo King SVC.

Thermo King Corporation, a business unit of diversified industrial firm Ingersoll-Rand Company Limited, was founded in 1938 and manufactures transport temperature control systems for a variety of mobile applications, including trailers, truck bodies, buses, shipboard containers and railway cars. The company operates 10 manufacturing facilities and 17 parts distribution centers worldwide. Sales and service is provided by a global dealer network of 865 independently owned companies in 75 countries. For more information, access the Thermo King web site at www.thermoking.com.

Thermo King Corporation, a business unit of diversified industrial firm Ingersoll Rand Company Limited, was founded in 1938 and manufactures transport temperature control systems for a variety of mobile applications, including trailers, truck bodies, buses, shipboard containers and railway cars. The company operates 10 manufacturing facilities and 17 parts distribution centers worldwide. Sales and service is provided by a global dealer network of 865 independently owned companies in 75 countries.


Contact:
Mike O'Brien, Thermo King Corporation
952-885-3505
Mike O'Brien

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